RACE-Approved Continuing Education
Emotional Intelligence Training Built for Healthcare Teams
DISC assessments, EQ coaching, and team training that reduce turnover, improve communication, and strengthen the patient experience.
Your team is burning out. And it's costing you.
Healthcare professionals face emotionally charged interactions every day. Without the tools to navigate conflict, manage stress, and communicate effectively, the result is burnout, turnover, and a diminished patient experience. This program is not vitamins. It's medicine.
67%
of veterinary professionals report serious burnout
$25-50K
average cost to replace a single healthcare team member
Low EQ
correlates directly with reduced patient satisfaction and referrals
A complete EQ training system
Not a one-off workshop
What you get
- ✓ DISC assessment for every team member
- ✓ Customized team playbooks for teamwork and conflict resolution
- ✓ 4-5 RACE-approved CEUs (leaders get 5, team members get 4)
- ✓ Certificates of completion
- ✓ Live training with flexible delivery options
- ✓ On-call coaching support through the year
- ✓ Perpetual access to online resources
- ✓ New hire onboarding capability
What changes
- ▲ Higher top-line revenue through increased treatment acceptance
- ▲ Better satisfaction, retention, and referrals
- ▲ Improved communication and operational efficiency
- ▲ Reduced turnover and hiring costs
- ▲ Less conflict, more harmony in daily operations
- ▲ Practice managers get a tangible tool for culture improvement
How it works
Discovery call
We learn about your team's challenges and goals
DISC assessments
Every team member gets a personal style profile
Training + coaching
Live sessions, ongoing support, and CEU certificates
What others are saying
"It gives you a framework for how to communicate with each other. Understanding not only who you are and what makes you tick, but also others, makes the team work more smoothly with less conflict."
"Emotional intelligence is the strongest predictor of performance in physician leaders." "EQ training is essential for veterinary team wellbeing." "Empathy is the single most important quality in building patient trust."
Trusted by teams at
Matt Hawk, PhD
Yale doctorate. Published author (Next Level Sales Coaching, Wiley, co-authored with Steve Johnson). Former VP of Instructional Design and Training Delivery at Synchrony. 20+ years coaching healthcare professionals and sales leaders across Fortune 500 companies. Certified DISC and Emotional Intelligence Professional. Speaker for the Association for Talent Development.
Ready to transform your team?
Start with a free DISC assessment or schedule a discovery call.
or
Schedule a Discovery Call